.talep-sayfa {
    background: #f3f6fa;
    box-sizing: border-box;
    min-height: calc(100vh - 68px);
    padding: 18px 18px 110px;
}

.talep-hero {
    background: linear-gradient(135deg, #079ca8 0%, #0ca6b5 100%);
    color: #fff;
    margin: -18px -18px 0;
    padding: 82px 22px 68px;
}

.talep-hero h1 {
    font-size: 2rem;
    font-weight: 800;
    letter-spacing: 0;
    margin: 0;
}

.talep-hero p {
    color: rgba(255, 255, 255, .9);
    font-size: .98rem;
    margin: 8px 0 0;
    max-width: 520px;
}

.talep-kart {
    background: #fff;
    border: 1px solid #d7e5ee;
    border-radius: 14px;
    box-shadow: 0 20px 42px rgba(15, 23, 42, .14);
    margin: -46px auto 0;
    max-width: 720px;
    padding: 20px;
}

.talep-kart h2 {
    color: #08152f;
    font-size: 1.25rem;
    font-weight: 800;
    letter-spacing: 0;
    margin: 0 0 6px;
}

.talep-yardim {
    color: #5c6c81;
    font-size: .95rem;
    margin-bottom: 18px;
}

.talep-form label,
.talep-alan-etiketi {
    color: #10223f;
    display: block;
    font-size: .82rem;
    font-weight: 800;
    margin-bottom: 6px;
}

.talep-form .form-control {
    border: 1px solid #c9d8e5;
    border-radius: 10px;
    min-height: 46px;
}

.talep-form .form-control:focus {
    border-color: #079ca8;
    box-shadow: 0 0 0 3px rgba(7, 156, 168, .13);
}

.talep-form .form-control.is-invalid {
    background-image: none;
    border-color: #d83b58;
    box-shadow: 0 0 0 3px rgba(216, 59, 88, .11);
}

.talep-form .talep-aydinlatma-onay input.is-invalid {
    outline: 2px solid rgba(216, 59, 88, .72);
    outline-offset: 2px;
}

.talep-form textarea.form-control {
    min-height: 132px;
    resize: vertical;
}

.talep-form .btn-primary {
    background: linear-gradient(135deg, #079ca8 0%, #078b98 100%);
    border: 0;
    border-radius: 11px;
    box-shadow: 0 10px 22px rgba(7, 140, 152, .22);
    font-weight: 800;
    min-height: 50px;
}

.talep-form .btn-primary:hover,
.talep-form .btn-primary:focus {
    background: linear-gradient(135deg, #078e9a 0%, #067e8a 100%);
}

.talep-tur-secim {
    position: relative;
}

.talep-tur-native {
    appearance: none;
    background: #f8fbfc;
    border: 1px solid #cfdee8;
    border-radius: 11px;
    color: #17324d;
    cursor: pointer;
    font-size: .92rem;
    font-weight: 800;
    min-height: 52px;
    padding: 10px 14px;
    width: 100%;
}

.talep-tur-secim.is-ready .talep-tur-native {
    height: 1px;
    left: 12px;
    opacity: 0;
    pointer-events: none;
    position: absolute;
    top: 50%;
    width: 1px;
}

.talep-tur-tetikleyici {
    align-items: center;
    background: #f8fbfc;
    border: 1px solid #cfdee8;
    border-radius: 11px;
    color: #17324d;
    cursor: pointer;
    display: none;
    font-size: .92rem;
    font-weight: 800;
    gap: 12px;
    min-height: 52px;
    padding: 8px 14px 8px 9px;
    text-align: left;
    transition: border-color .16s ease, box-shadow .16s ease, background-color .16s ease;
    width: 100%;
}

.talep-tur-secim.is-ready .talep-tur-tetikleyici {
    display: flex;
}

.talep-tur-tetikleyici:hover,
.talep-tur-tetikleyici:focus,
.talep-tur-secim.is-open .talep-tur-tetikleyici {
    background: #fff;
    border-color: #079ca8;
    box-shadow: 0 0 0 3px rgba(7, 156, 168, .12);
    outline: 0;
}

.talep-tur-ikon {
    align-items: center;
    background: #e5f5f7;
    border-radius: 8px;
    color: #079ca8;
    display: inline-flex;
    flex: 0 0 36px;
    height: 36px;
    justify-content: center;
    width: 36px;
}

.talep-tur-secenek[data-talep-tur-deger="sikayet"] .talep-tur-ikon,
.talep-tur-secim[data-talep-tur-aktif="sikayet"] .talep-tur-tetikleyici .talep-tur-ikon {
    background: #fff0f0;
    color: #d83b45;
}

.talep-tur-secenek[data-talep-tur-deger="oneri"] .talep-tur-ikon,
.talep-tur-secim[data-talep-tur-aktif="oneri"] .talep-tur-tetikleyici .talep-tur-ikon {
    background: #fff7df;
    color: #c77b00;
}

.talep-tur-secenek[data-talep-tur-deger="uygunsuzluk"] .talep-tur-ikon,
.talep-tur-secim[data-talep-tur-aktif="uygunsuzluk"] .talep-tur-tetikleyici .talep-tur-ikon {
    background: #f2efff;
    color: #7154c7;
}

.talep-tur-secenek[data-talep-tur-deger="memnuniyet"] .talep-tur-ikon,
.talep-tur-secim[data-talep-tur-aktif="memnuniyet"] .talep-tur-tetikleyici .talep-tur-ikon {
    background: #fff0f7;
    color: #dc3f86;
}

.talep-tur-secenek[data-talep-tur-deger="diger"] .talep-tur-ikon,
.talep-tur-secim[data-talep-tur-aktif="diger"] .talep-tur-tetikleyici .talep-tur-ikon {
    background: #eef2f6;
    color: #64748b;
}

.talep-tur-ok {
    color: #6d8292;
    font-size: .76rem;
    margin-left: auto;
    transition: transform .16s ease;
}

.talep-tur-secim.is-open .talep-tur-ok {
    transform: rotate(180deg);
}

.talep-tur-menu {
    background: #fff;
    border: 1px solid #cbdde7;
    border-radius: 12px;
    box-shadow: 0 18px 38px rgba(15, 35, 55, .18);
    display: grid;
    gap: 4px;
    left: 0;
    margin-top: 7px;
    padding: 6px;
    position: absolute;
    right: 0;
    top: 100%;
    z-index: 40;
}

.talep-tur-menu[hidden] {
    display: none;
}

.talep-tur-secenek {
    align-items: center;
    background: transparent;
    border: 0;
    border-radius: 9px;
    color: #17324d;
    cursor: pointer;
    display: flex;
    font-size: .9rem;
    font-weight: 800;
    gap: 11px;
    min-height: 48px;
    padding: 6px 9px;
    text-align: left;
    width: 100%;
}

.talep-tur-secenek:hover,
.talep-tur-secenek:focus {
    background: #f0f8fa;
    outline: 0;
}

.talep-tur-secenek[aria-selected="true"] {
    background: #e8f7f9;
    color: #076f79;
}

.talep-tur-secili-isareti {
    color: #079ca8;
    margin-left: auto;
    opacity: 0;
}

.talep-tur-secenek[aria-selected="true"] .talep-tur-secili-isareti {
    opacity: 1;
}

.talep-dosya-alani {
    align-items: center;
    background: #f6fafc;
    border: 1px dashed #b6d0dd;
    border-radius: 11px;
    display: flex;
    gap: .85rem;
    padding: 14px;
}

.talep-dosya-ikon {
    align-items: center;
    background: #e6f7fa;
    border-radius: 9px;
    color: #079ca8;
    display: inline-flex;
    flex: 0 0 44px;
    height: 44px;
    justify-content: center;
    width: 44px;
}

.talep-durum {
    border-radius: 8px;
    display: none;
    font-weight: 700;
    margin-bottom: 14px;
    padding: 12px 14px;
}

.talep-durum.is-success {
    background: #e2f8ea;
    color: #087a34;
    display: block;
}

.talep-durum.is-error {
    background: #ffe5eb;
    color: #b91c1c;
    display: block;
}

.talep-aydinlatma {
    align-items: flex-start;
    background: #f1f8f9;
    border: 1px solid #cce3e6;
    border-radius: 11px;
    color: #274758;
    display: flex;
    gap: 12px;
    margin-top: 18px;
    padding: 14px;
}

.talep-aydinlatma > i {
    align-items: center;
    background: #dff2f4;
    border-radius: 9px;
    color: #078d99;
    display: inline-flex;
    flex: 0 0 36px;
    height: 36px;
    justify-content: center;
    margin-top: 1px;
    width: 36px;
}

.talep-aydinlatma p {
    color: #405d6c;
    font-size: .78rem;
    line-height: 1.55;
    margin: 0 0 10px;
}

.talep-form .talep-aydinlatma-onay {
    align-items: flex-start;
    color: #17394a;
    cursor: pointer;
    display: flex;
    font-size: .78rem;
    font-weight: 700;
    gap: 9px;
    line-height: 1.45;
    margin: 0;
}

.talep-aydinlatma-onay input {
    accent-color: #079ca8;
    flex: 0 0 17px;
    height: 17px;
    margin-top: 1px;
    width: 17px;
}

.talep-aydinlatma-onay a {
    color: #067f8b;
    margin-left: 4px;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.talep-bot-alani {
    height: 0;
    left: -10000px;
    overflow: hidden;
    position: absolute;
    width: 0;
}

@media (max-width: 420px) {
    .talep-sayfa {
        padding-left: 12px;
        padding-right: 12px;
    }

    .talep-hero {
        margin-left: -12px;
        margin-right: -12px;
        padding-left: 18px;
        padding-right: 18px;
    }

    .talep-kart {
        padding: 18px;
    }

}